If you have bought a Nintendo Switch on or after July 17, you should know that you can exchange it for the new improved version. Or rather, the same one you have but with hardware that offers advantages as we already told you here.
Published on August 17, 2019 – Updated: August 18, 2019
We do not have a Nintendo Switch exchange program. We always want players to enjoy their Nintendo Switch systems, and if anything ever gets in the way of that, we encourage them to visit http://support.nintendo.com for support, or to contact our consumer support team.
We do not have a Nintendo Switch trade-in program. We always want players to enjoy their consoles, and if there are any issues we encourage you to visit http://support.nintendo.com for support, or contact our team with any questions.
We have updated the article with Nintendo's statements that there is no trade-in program for Nintendo Switches purchased on or after July 17, 2019.
How to upgrade to the new Nintendo Switch for free
Nintendo recently updated or, rather, made certain improvements to its Nintendo Switch console and we will tell you about it. These internal changes offered improvements thanks to a better optimization of the components that end up affecting sections such as autonomy.
According to users, with that new internally improved console, the battery manages to last a couple of extra hours. And of course, considering that it is a portable console that you are going to take around with you, any extra game time is always appreciated.
Well, to find out if you have that latest version or not, what you can do is the following. The first thing is to make sure of the date you made the purchase. This will tell you whether or not you will be eligible for the free console change (for now only for users residing in the US and Canada). If so, go ahead and keep reading.
If you bought the Nintendo Switch on or after July 17, you will be able to opt for the change. To do this, the next step is to determine if you already have a console with those improvements or not. The new console comes in a box with a completely bright red background. While the box of the first Switch had a gray background with a screen.
If you don't have the box or remember what it was like, confirm the serial number. If this identifier begins with the letters XKW you already have the revision. The third option is with the product code or model number. New Nintendo Switches have the following model numbers: HADSKABAA or HADSKAAAA. The original began with the letters HAC. They can also be identified by the serial number.
Ok, if you do and you don't actually have the new Switch, what you have to do now is contact Nintendo. On the web you have a Contact Form, although you can also call the contact telephone number that appears in the console instructions.
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Now it is only a matter of requesting the free change, sending your console and waiting to receive the new one. Of course, as we indicated at the beginning, this For now it is only confirmed for users in the United States and Canada. We have tried to contact Nintendo Spain but it has been impossible. So as soon as we have confirmation or information we will update. However, if the program is not active right now, it may be soon, so be careful.