You finish dinner, make yourself some popcorn and get ready to watch the final episode of the series that has you hooked. You put the lights in the living room just how you like them, turn on the television, enter your account Netflix and the great plan of the night is annoyed in a matter of seconds with a nice error message. In this post we will talk about the most common Netflix error messages and how to fix them.
What do the errors in the Netflix app mean?
netflix is very little descriptive when showing us an error when reproducing its content. Normally, each error message is accompanied by a numerous, but very rarely will they tell us what we should do to solve the problem.
Los netflix errors They are usually different depending on the device on which we are using the platform. However, they will almost always be accompanied by the following texts: «There was a problem playing this item. Please try again later or select another item. Visit www.netflix.com/support for more information»Or«The title cannot be played. Try again later.».
Luckily, the numbers will help us to identify in the following list:
Errors due to out-of-date or out-of-date information
Many of the errors that we are going to see when playing videos on Netflix are due to a discrepancy between local and server data. Luckily, these bugs are easy to fix in a matter of minutes:
Fix Netflix error 11800
This error usually occurs when the app has data that is out of date. This error usually appears in Apple devices, especially the iPhone, iPad and Apple TV.
What is the error? The app we have has registered data that is no longer correct. It may be because the app is not up to date, and cannot connect correctly with the Netflix server. It may be that the authentication we have done on the server has expired, or that our insights is corrupt.
Fixing this problem is easy:
- Update the app from your device's application store, the App Store.
- Clear the session that you have and start again with the username and password.
- Done, you'll be inside again.
UI-800-3 error
This error is very similar to the previous one, but it usually occurs in set-top box devices with Android TV or variants of this system. This failure is quite typical in the Amazon Fire TV Stick, for example.
In this case, the app can be repaired automatically rebooting the device and signing out of Netflix. You should also update the app if it is not on its latest version.
Errors 10025 and 30103 on Netflix
This problem is very similar to the one we just explained for the UI-800-3 error, and the solution is identical. In case it is not solved in this way, we recommend uninstall the app and reinstall it on the device.
Netflix Error M7111-1331
This error usually occurs from the navigator, especially from Google Chrome. Normally it is because we are accessing the Netflix website through an already created link, such as a bookmark, a quick access from the 'New tab' menu or a link from the computer desktop.
Fixing this problem is as easy as hand access to 'netflix.com'. The server itself will redirect you to the correct address. In case it does not work for you, try to enter Netflix from the incognito mode. If you enter without problems, your failure is due to an incompatibility with an extension that you have installed in Chrome.
Bug NW-4-7
This error can be treated as a failure in the data of the application itself or as a failure of connectivity. It is one of the most complex failures to solve of all that you will see in this list.
First of all, we go for the most logical and fastest solutions. Start by restarting your device and also the router. Update also the netflix app if it isn't. And by the way, he closes and opens the session again. With all this, the app should work on most devices.
However, this error can cause quite a war, especially in the Consoles. If the NW-4-7 error persists, you should go to the network settings of your device and set DNS to automatic. This is what you should do on consoles like Xbox or PlayStation.
Network connectivity errors
Other very common problems when accessing Netflix are those that derive from the network. In this case, there are several errors, and these are the solutions:
How to fix error 10023-10008
This is a problem that affects iOS devices. It usually happens when there is some kind of Internet connection blockage that we are using. For example, it is a typical failure that we will see in work and school networks. Basically, the error means that there is a firewall that is blocking the Netflix servers.
To fix this error, there is three possible solutions:
- Use the data network of your mobile to avoid the Wi-Fi network, which is the one that has the blockade.
- talk to the network administrator to lift the block - if it is a bug and not a block for obvious reasons.
- uses a proxy or VPN service to continue using the Wi-Fi network without the router being able to cut off access to the Netflix server.
Network Error or NW-2-5/NW-3-6 Error
These two codes indicate a connectivity problem network that prevents your device from contacting the Netflix servers.
To fix it, first restart your device and also your router. If that doesn't work, try moving closer to your Wi-Fi router for a better signal, or use a wired connection if possible.
Error Code -1001 and 0-1157
This connection error is quite varied. Typically, you should restart both the device you're playing the content on and your router.
Unexpected error on Netflix
This is a fairly common mistake in browsers. It will appear if we watch Netflix from a computer. The error text is usually the following:
«Unexpected error has ocurred. Reload the page and try again».
To fix it, reload the page. If it doesn't work, clear your browser's cookies and temporary files. In many cases, it will be as easy as reloading the page with 'Shift + Control + R' or 'Shift + Command + R' on Mac.
Errors when downloading content offline
Netflix gives us the ability to download episodes and movies to the memory of our devices to be able to use the platform when we don't have Internet access. From time to time, a few errors may also occur. The most common is the following:
AVF Error:11800;OS:42800
This error is usually accompanied by the text This title can no longer be viewed offline. (AVF:11800;OS:42800;).”. It will come out once we already have the episodes on our mobile terminal.
If you do not have Internet access at the time of the error, there is no solution. What has happened is that the download data has been corrupted. If you have Internet, the solution is as simple as accepting and letting the app re-download the file from the Internet. To do this, do the following:
- Go to the download section of the application by pressing the arrow icon at the bottom of the application- Select now 'My downloads'.
- Now it's timeEdit' in the upper right corner of the screen. Select the file that does not work and press the 'X' to delete it.
- Now go back to download episode or movie, and you should be able to see it without errors.
Errors with the VPN
Netflix shouldn't bother you if you use a VPN that connects you to its platform from the same country you're in. However, if you use it for simulate a connection from abroad, some problems may appear:
Error F7111-5059
There are many users who have used VPN networks to be able to see the Netflix catalog of other countries. Due to licensing issues, Netflix cannot give you access in Spain to series and movies whose production companies have not signed their contracts in our country. Therefore, Netflix will avoid as much as possible that you use a VPN on its platform.
If this error occurs, try disable your proxy or virtual private network. If you want to continue using the VPN, you need to find another service that has not been banned by Netflix.
Playback error 10013
This is another of the errors that we are going to find if we use Netflix connected to a virtual private network. the solution is the same that we have explained to you in the previous ruling.