We are millions of users who no longer conceive of our day to day without using the Instagram application. A social network that catches us with its Stories, publications, videos, Reels and the rest of the publications that the rest of the people "subscribed" to this platform are making. We use this social network so much that when it has any kind of problem that doesn't allow us to use it normally, we might even get a little irritated. If you have suffered, or are suffering, some problem with instagram keep reading, We explain how you could solve it.
Why is Instagram failing me?
As we were saying, since Instagram is a social network used by millions of people, it is very normal for it to have some type of error on a regular basis. Problems that prevent us from being able to enter our account, not being able to delete a comment, upload the content of the stories and many other inconveniences.
These types of problems can be due to different things, whether they are due to a globalized error in the social network itself, a failure due to our phone or something that we ourselves have done wrong.
In general, we could say that the most common errors that revolve around Instagram are the following:
- problems with access: either because we do not remember our username, email or password well, or even because the developers of this app deactivate the account.
- Hacked account: problem related to the previous one. When we go to access the account it will not let us, or we will see that we are making somewhat strange publications that we have not uploaded. We may also realize that we are following accounts that we did not follow before and that we do not remember doing so.
- The content does not load: A clear example of this error could be that we click on the stories of one of the people we follow and, on the screen, only the loading circle is constantly displayed. A screen may also appear directly at the top indicating some type of error. These failures are usually closely related to failures with the internet connection.
- Instagram is constantly closing: a clear example of problems generated by our own device.
- Low quality of publications- Again, this is usually due to our device and its operating system.
These are just the most common problems that you may encounter throughout your use of this social network. You may even realize bugs that are associated with your own account whatever device you log in from. What does this mean? Let us illustrate you with two examples:
- Count of @eloutput: as we imagine that you already know, through our Instagram profile we are sharing different pills of the content that we make through our YouTube channel. Or, even, we publish previews of what we will talk about soon. Well, when we want to publish a gallery of photos and videos in a single publication, the Instagram app always gets stuck when uploading files. Our solution, close the app and reopen it when the posts are being uploaded.
- @daniespla account: now let me, who is writing this article, tell you personally about a mistake in my personal profile. Anyone who knows me minimally will know that I am a lover of audio notes. When you write me a question through a private message on my personal account, I always use them. Well, when I send the notes there is no problem with the audio. However, when receiving them, Instagram may decide that when you press "Play" it does not want to play the audio even when using wireless headphones or speakers. Solution? So far I have not found any, just ask you to send it to me in writing or to repeat the note in the hope that this new one will be heard.
What to do when Instagram fails?
Now that you know a little more in depth all these errors that you can find in this social network, now we are going to see section by section how to fix them (or at least try).
I can't log in to Instagram, what do I do?
Starting at the beginning, you may have some sort of problem logging in with your account on Instagram. This can be due to different reasons and therefore has different solutions:
- You don't remember your username or password: This is more common than it seems. The solution to this is as simple as pressing the start option "I forgot the password". From there you must follow the steps that the app itself tells you, which involves using your email, phone number, etc. If you have any problems with this, we recommend that you take a look at the video on our YouTube channel that we leave you a few lines above. There we explain everything in much more detail.
- Hacked account: If you have received a cyber attack, the person who sent it to you may want to “mess up” your Instagram account, among other things. The first thing to do here is enter your email with which you registered on Instagram (If that hacker has entered your Instagram, it is more than likely that it is also in your email). If you manage to access this email account, change the password as quickly as possible and activate the double access factor. Then, to recover your Instagram, once again we recommend that you take a look at the YouTube video that we mentioned.
- Account disabled: If Instagram deactivated your account, it is likely that you violated the community guidelines, or they may have done so by mistake. In our video we tell you what is the process to follow to recover it. But, if you violated any of those rules such as insulting someone, harassing them or similar actions, we recommend that you do not waste time trying to recover the account because you will not succeed.
Instagram won't load or closes constantly
Other of the most common problems that we can suffer with this social network are these two and, most likely, it is due to a failure with your own phone. You may have a failure with the internet connection, your mobile may have a "caught" background task or something a little deeper within the operating system.
To try to solve this type of problem, try these possible solutions in order:
- Check that you are Conected to internet and that it works normally. This is as simple as opening any other social network and checking if new content loads on it or, even simpler, going to Google and doing any search. If this works, move on to the next step.
- Close and reopen the Instagram app. The app may have some kind of problem and we are not aware of it. To fix it you must close it completely, which is not the same as exiting and re-entering. You need to close it from multitasking or even force stop it if you have an Android phone:
- With an iPhone- Swipe from the bottom of the screen to the center and hold for a couple of seconds for multitasking to unfold. Now swipe the Instagram app up to make it disappear. Once "deleted" close multitasking by clicking anywhere on the screen and reopen the Instagram app.
- With an Android: depending on the phone model, multitasking can be deployed in various ways. If you know how to do it, close the app from here and then open it again. But, in case you want to make sure that you closed it completely, the best thing to do is “force close”. To get to this option, go to the phone settings, then go to the applications section and, in this list, locate the Instagram app to open it. Once here, you will see the "Force close" option, press it and that's it.
- Update Instagram: check if you have any pending update of this social network through the application store of your mobile. This is usually a very common bug in many cases and, if you haven't updated for a long time, the developers themselves may force you to do so if you want to access the app from now on.
- Restart the phone: the error may be in the operating system of your mobile and, to try to solve it, it is best to restart it. On mobiles with Android It is as simple as holding down the button to turn off the screen for a few seconds, and then clicking on “Restart”. However, if you have a iPhone, the action is not as simple as turning off and on, but you will have to do what is known as a "respring" or forced reboot. We tell you how to do it in the video that we leave you right up here.
- Uninstall Instagram: If all of the above has failed, it's time to try a somewhat more radical solution: uninstall and download the app again. Whether you have an iPhone or an Android mobile, long press the app on your screen to display the action menu. Here click on “Uninstall” or “Delete app”, depending on your operating system.
Why do my Instagram stories look bad?
Much has been said about the problem or the difference in quality that exists between publishing content on Instagram depending on the mobile you use. What is clear is that it is not the same to publish from an Android phone or an iPhone, at least up to a point.
We already told you on our YouTube channel (in the video that we leave you up here) that, luckily, posting a photo on this social network was no longer so different between the two operating systems. However, when we talk about videos and relate it, above all, to stories, things change. If you want more information on this topic, take a look at this content we did a few months ago.
Of course, we anticipate that there is not much solution other than switching to a phone with iOS if what you are looking for is the highest image quality on your Instagram.
Has Instagram gone down?
The term "fallen» It is usually used when talking about social networks when the problem for their use comes from the users themselves service servers. If there is any inconvenience in these, the most common thing is that millions of people stop being able to use it and, therefore, it is relatively easy to find out about it.
The quickest option is to ask someone else if you can use their Instagram account normally. If it does not work for her or him, it is more than likely that it is a failure of the social network and not yours.
Another alternative is to go to other social networks like Twitter, where the news that Instagram or any other has stopped working globally rises like foam.
Finally, there are pages that can inform us of the state of operation of this social network. For example, through the website of Isitdownrightnow, when accessing, if we see a green icon with the word "UP" it is that the operation is correct. However, if this symbol is red and has the word "DOWN" it means that the Instagram servers are down.