Error codes on PS5: meanings and possible solutions

Among so many installations, updates, privacy options and extremely complex menus, today's consoles are authentic walking PCs, so it is not surprising that throughout their lives they present the odd problem related to the system or directly with hardware. Luckily there are error codes, so today we are going to review all the ones you could find on PS5.

Error codes on PS5

These are the error codes that could appear on your console. Click on the one you have received and we will leave you with the explanation and possible solution to the problem.

TYPE	ERROR
Common Mistakes	EC-100002-3 EC-100005-6 EC-105799-1 EC-106485-4 EC-107520-5 EC-107649-7 EC-107857-8 EC-108255-1 EC-108262-9 EC-108360-8 EC-108862-5 EC-108889-4 EC-110538-8 EC-112069-9 EC-113212-0
network errors	NW-102261-2 NW-102307-3 NW-102308-4 NW-102315-2 NW-102417-5 NW-102650-4
PlayStation Network errors	NP-102942-8 NP-102944-0 NP-102945-1 NP-102946-2 NP-102947-3 NP-102955-2 NP-103105-0 NP-103107-2 NP-103109-4 NP-103111-7 NP-104530-3
exception errors	E2-8223b089 E2-8223b400
Web Server Errors	WS-115195-2 WS-116328-1 WS-116329-2 WS-116332-6 WS-116420-4 WS-116439-4 WS-116522-7 WS-117224-7
website errors	WV-109144-9 WV-109145-0 WV-109146-1 WV-109153-9 WV-109166-3

Why do I have an error code?

On some occasions, your PS5 system could get into a mess with a failed installation, a bad update, internet connectivity errors and other types of remote causes, so with the idea of being able to have a slight orientation and that you can solve the problems yourself, Sony has prepared a series of error codes so that you are able to identify the problem and heal your console.

If you have not received any error codes, everything is going smoothly, however, you should not rule out that one day you will receive one, at the same time that in most cases you should not worry either.

What can you do with the error code?

You might think that receiving an error code on the screen is useless because we can't do anything to solve the problem that just occurred, but in some cases that we could consider minor, there is a way to try to fix it.

That's why, when that error and its code appear on the screen, we recommend copying it so you can later return to this article , check the nature of the problem, and then decide how to try to solve it. Is it possible?

The answer is yes and no. If the error that PS5 shows you on the screen concerns hardware or a component that is not working correctly, it is very possible that we will have to end up resorting to the official Sony technical service; but if the incident affects the software, we still have an opportunity to provide a solution ourselves: for example, by searching internet forums where users who have experienced something similar write and have managed to fix it, explaining step by step how do it.

How to quickly identify the nature of the error

A simple way to immediately identify the source of the error is to check the initial letters of the code displayed on the screen. As you will see below, some errors begin with CE, others with WS, and so on. These letters will help us determine the meaning of the code:

THIS- Common Error
NW- Network Error
NP- PlayStation Network Error
E2- Exception Error
WS Web Server Error
WV- Web View Errors

Meaning of the error codes

Next, we leave you with the different errors and their corresponding tips to find the solution:

Bug CE-100002-3

Failed to update the app

If you've recently updated an app, we're sorry to tell you that the process didn't complete successfully. Nothing happens, first check that you have the most recent system version, and then try again to update the application.

Bug CE-100005-6

There was a problem reading the disk

It could be a specific error in a bad reading of the disk. To be sure, turn off your console, clean the drive with a soft cloth, and try again.

Bug CE-105799-1

Can't connect to server

In this case, the network error points directly to the PlayStation Network services, so you will have to check the following parameters:

The most practical thing is to check the status of the PSN on the official website to verify that there are no problems or that they are under maintenance.
Reboot your PlayStation 5 using a wired connection if possible to rule out wireless connection issues.
In the event that you have to use the wireless connection forcibly, try to get it as close to the router as possible.
Also try turning off the router and waiting a few minutes to try again.
Try to have the following ports open on your router: TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152～65535.
Use a fixed IP for your console to avoid problems with port mapping.
Try using public DNS such as Google's: 8.8.8.8 and 8.8.4.4

Bug CE-106485-4

There may be a problem reading system software or application data

The solution proposed in this case is to update the console to the latest version.

Bug CE-107520-5

Install the latest system software

Your console is not up to date, so you just have to update it to avoid the problem. For it:

Connect your PS5 to the internet and update to the latest version.
You can also update the console with the offline method. You just have to download the update from a PC and store it on a flash drive to transfer the file directly to the console.
The error can also appear when you insert a game disc that includes a higher system version than your console. You will simply have to follow the update steps and that's it.

Bug CE-107649-7

The inserted disc contains different content from the installed data

This weird error appears when you try to use a game disc that doesn't match the installed version. It could be because one of the two versions includes some other DLC or additional content, so even though they are the same game, they are not really the same game. The best solution is to uninstall the game and reinstall it using the disc.

Bug CE-107857-8

application error

This error appears when we try to load an application. The solution is to update the system software to the latest version.

Bug CE-108255-1

There was an error in the application

An error caused by an application that could lead to an error in the console itself. Normally it appears when running or playing a certain application, if it happens to you, review the following points:

Have the application that caused the error updated to the latest version, as well as the console itself.
Uninstall the game by going to Settings > Storage, and reinstall it to start from scratch.
Boot the PS5 in safe mode and run the Rebuild Database option. This should work.
If the problem still appears, you will have to restore the console to factory settings. To do this, go to Settings> System> System software> restore PS5.

If none of this works, it will take you to ask for technical assistance with the official guarantee.

Bug CE-108862-5

Can't connect to server

A frequently repeated error indicating that a connection to the servers cannot be established.

Check on the game's official website that its servers are working correctly. You can also take a look at the status of PlayStation Network to clear up doubts.
These types of problems also appear when there is network saturation, so the best thing in these cases is to wait and try again later.

Bug CE-108360-8

Check the connection status of HD Camera and PlayStation Camera

Are you using a camera to broadcast live? It is probably not well connected, since in the case of the PS Camera you need a specific adapter to use it on your PS5.

Bug CE-108262-9

There may be a problem reading system software or application data

Update the system and application software to the latest version available at the time.

Bug CE-108889-4

Install the latest system software

You will simply have to connect the console to the internet to get the latest version of the system. Try to keep your console always updated to avoid this type of problem.

Bug CE-110538-8

Failed to read Blu-ray disc

If you have a PS5 Blu-ray edition, you could sometimes run into a simple disc read error. These could be the causes:

Check that the disc does not have fingerprints, stains or scratches.
Try another disc to download Blu-ray drive problem
Insert the disc correctly, respecting the orientation of the upper and lower faces.

Bug CE-112069-9

An error has occurred in data transfer over the network.

An error that could appear when we are doing a data transfer from an old PS4 to a PS5. An unstable connection is most likely causing this error to appear, so make sure to connect both consoles via cable through your router.

Try turning off the router and turning it back on after waiting about 5 minutes.
Try the data transfer process again by going to Settings > System > System software > Data transfer
In the event that you only want to transfer save data and not the installed games, try saving the data to a flash drive. It will take less time and it will be easier to do.

Bug CE-113212-0

can not connect to server

Another network error similar to CE-105799-1 that requires following the same steps to check our local network. Including opening ports on the router.

Bug NW-102261-2

Cannot connect to the PlayStation Network

Network error that points directly to the PlayStation Network services, so you will have to check the following parameters:

The most practical thing is to check the status of the PSN on the official website to verify that there are no problems or that they are under maintenance.
Reboot your PlayStation 5 using a wired connection if possible to rule out wireless connection issues.
In the event that you have to use the wireless connection forcibly, try to get it as close to the router as possible.
Also try turning off the router and waiting a few minutes to try again.
Try to have the following ports open on your router: TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152～65535.
Use a fixed IP for your console to avoid problems with port mapping.
Try using public DNS such as Google's: 8.8.8.8 and 8.8.4.4